Premier Casino Review
Established in 2021, Premier Casino is a fresh new addition to what’s already on offer from N1 Interactive Casinos, licensed in Malta (reg C81457). This means that Premier Casino is regulated by the Malta Gaming Authority and backed by an established company with a good reputation, which is good news.
The design is both simple and understated, with a lion’s head door knocker at the entrance to the main lobby, which features a classy black and gold design. The lobby showcases a sample of what’s available in the game categories new, popular, and recommended. There’s no single list of products, but you will find categories of games within the ‘All Games’ section. There are also sections for ‘Promotions’ and the ‘VIP’ programme.
You’ll also see some information on the VIP programme and tiles highlighting other features such as experienced managers, 24/7 support, fair payments, and player retention team. In addition to this, you will see the latest winners and big winners and the current jackpot amount, with a helpful link that takes you to jackpot games.
The developers missed an opportunity here as it appears that these should be clickable, with more detail behind them, but the links are either missing, broken, or return to the same page. Despite this, navigation around the site is intuitive and straightforward, with just a few menu options accessible either from the top or the bottom of the screen.
Registration, KYC and T&C
Login and signup buttons are at the top right. Signup is straightforward; the form requires email, password, and a selection of currency. A nice touch is the reminder of the welcome bonus should you go ahead and signup. You will be encouraged to sign up, but you can play for fun without creating an account.
The registration procedure details accepted countries of residence and required personal information, but no procedure is described.
To satisfy KYC requirements, you will be asked for ID, payment details, utility bill, and you may need to provide a phone number. Verification and KYC (Know Your Client) procedures are in place. The casino is fully compliant with AML (anti-money laundering) and CFT (Control of Financing Terrorism). The casino must retain data for five years to satisfy these requirements.
The Ts and Cs are accessible from several places and are detailed and helpful. We feel they should be more prominently displayed, particularly from the signup page, especially as there are significant restrictions on the countries this casino is available in. Despite this, Premier Casino has taken a lot of trouble to ensure transparency.
There are also pages detailing bonus terms and conditions, Support available, the privacy policy, how complaints are handled, and more. Be sure to read all this- there is a wealth of helpful information here. There are some unfortunate typos dotted around. For example, under payment methods, there’s a section for “Withdrawals” which is an obvious spelling issue. This is an indication of how new the site is.
Be sure to read carefully; in addition to restricting casino access for specific countries, there are restrictions on some games and providers. If you ignore these, then you may forfeit a jackpot if you win.
Premier Casino Promotions
Bonuses are plentiful, but you need to know that there are wagering restrictions on all bonuses. There is some confusion on exactly what these restrictions are as the Bonus Ts and Cs state 50x, while the details on the bonuses themselves say 40x. We advise you to follow what’s in the terms and conditions to be safe.
Be sure to read and understand the somewhat complex rules around the withdrawal of bonuses to avoid disappointment later.
Welcome Bonus
There is a generous 3-tier welcome bonus of €1100 free cash and 100 free spins. This bonus offer requires you to enter a code, but the code is provided at the time. Be aware that free spins awarded as part of a deposit bonus are often for specific slot games. Bonus amounts and free spins are available for a limited duration and have wager restrictions on withdrawal. Note that deposits made with Neteller or Skrill don't qualify for bonuses. There are no reasons given, but you need to be aware of this.
First deposit bonus: 100% up to €500 + 20 free spins on Elvis Frog in Vegas.
Highroller first deposit bonus: 50% up to €1,000.
Second deposit bonus: 50% up to €100 + 30 free spins (Bgaming: Book of Cats).
Third deposit bonus: 50 free spins (Bgaming: Deep Sea).
Birthday bonus: 100% up to €150.
Sunday free spins: up to 100 free spins (Bgaming: Book of CatsDeep Sea).
VIP Loyalty programme
There are five levels of VIP – premier green, red, silver, gold, and ultramarine. You collect status points, move up the levels, and earn rewards several times a week as you play. The more active you are in the casino, the more you earn. You can exchange points for cash. There are complex loyalty and VIP bonus rules, including country restrictions. Be sure to read and understand them.
It would be helpful if the VIP terms and conditions were explained within the VIP programme description in addition to the section in the Bonus Ts and Cs.
Premier Casino Games
With over 2,500 games to choose from, including slots, live casino, megaways, jackpot slots, several varieties of poker, baccarat, and roulette, there’s plenty to keep you busy.
The games are grouped into new, popular, live games, recommended slots, card games, jackpot games, and accumulating. Different menu options allow you to explore what’s available within these sections. You can also search by your favourite software provider.
Software providers include some of the biggest names in the industry:
- NetEnt
- iSoftBet
- Elk Studios
- Play’n GO
- Pragmatic Play
- Quickspin
- Red Tiger Gaming
- Fortune Factory
- Microgaming
- Yggdrasil
The website states that all games hold the necessary RNG certificates and that the casino holds fair gaming to the highest standards. RTP details are at game level – there’s no overall stated RTP for the casino.
All games can be played for fun, though this is not immediately obvious. If you’re not sure, click on the game, and a bar should appear on the right with a ‘Fun’ button near the top.
It looks as though more games are still being added as the card games include plenty of blackjack and baccarat, but only a few varieties of poker as yet.
It seems strange that there’s no sportsbook available.
Premier Casino Payments
There are many options from which to choose, although cryptocurrencies are not included. You can choose from the following For both deposits and withdrawals, although Neteller and Skrill deposits do not qualify for deposit bonuses. The complete list of payment methods, together with fees, processing time, and min/max limits, is given under the Payments menu option. There is a helpful suggestion that you contact support to find out which are the most favourable for your country of residence.
Available methods include:
- Ecopayz
- iDebit
- Interac
- Mastercard
- Neteller
- Paysafecard
- Visa
- Skrill
- Bank Transfer
- Trustly
There are no hidden fees in deposits and withdrawals.
Premium Casino uses 128 bit SSL and PGP protocols to ensure safety and secure data transfer. You can also set up 2FA (Two Factor Authentication) on your account.
Premier Casino Support
There are several ways you can contact support, but there’s no doubt the 24/7 live chat will give you the fastest response and solution. You can also email, and there are some very helpful FAQs.
- E-mail: [email protected]
Other Information
There’s a menu option for an Affiliate programme visible from the main menu next to Ts and Cs, but no detail until you click through and are presented with an affiliate signup form.
The game called Football Studio is no longer available. We thought this might have something to do with a sportsbook but can’t tell.
There are other minor errors on some web pages – primarily typos.
Responsible Gaming
Premier Casino has gone to a lot of trouble to make it easy for you to gamble responsibly.
You can set personal limits within your account, including deposit limit, loss limit, wager limit per day/week/month and a session limit for time. There’s also a self-exclusion option.
You can quickly reduce these limits, but increases are delayed, requiring email confirmation to avoid ill-considered decisions. A cooling-off limit prevents deposits in that period. A reality check will send you hourly notifications of what you’ve spent.
There are also suggestions on where to find further help and websites you can use to help restrict access to those under 18.
Complaints
Premier Casino provides an email address and an ADR (alternative dispute resolution) impartial third party – The POGG.com.
Verdict
Premier Casino is very new and has a few things that need to be more polished. Overall though, it left us with a very good impression of the transparency and disclosure of important facts that impact players’ enjoyment. We look forward to seeing how this casino matures. In the meantime, why not give it a try for yourself?
Premier Casino FAQ
There’s an FAQ section on the website with some useful information. However, there’s a section titled ‘Cryptocurrencies’ with nothing below it and cryptocurrency is not mentioned anywhere else on the site
Can I play on my mobile device?
Yes, the site is optimised for your mobile device, whether phone or tablet, and there’s no app to download.
Can I play the games for fun?
Yes, just click on the game you choose and you should see a ‘Fun’ button to the right. You don’t even need an account for this.
Why do you need my phone number?
It’s simply part of the verification and KYC procedure and will benefit you by keeping you more secure.
I’m new to this. Where should I start?
We suggest you start by playing some of the free slots games. Whatever games you play, it’s always best to start out playing for fun.
Should I set limits on my account?
Yes, it’s a good idea to think about what you can afford and set limits accordingly. This way, you’ll start with good habits and avoid getting into trouble.
Is help available 24/7?
Yes, and you’ll get the fastest response from our online chat.
I have some crypto. Can I gamble with that?
No, not at Premier Casino, though we may introduce it in the future.
Who owns Premier Casino?
N1 Interactive casinos licensed in Malta (reg C81457). This is the same company that operates CasinoBuck, Kakadu Casino, Paradise Casino and Praise Casino.
Is Premier Casino regulated?
Yes, it’s subject to Malta Gaming Authority (MGA/B2C/394/2017).
